Carsten Testholm

Senior Infrastructure Specialist

Professional Summary

Dedicated infrastructure professional with history of

meeting company goals utilizing consistent and

organized practices. Skilled in working under pressure

and adapting to new situations and challenges to

best enhance the organizational brand.

Resourceful System Administrator consistently

responds to wide range of technical challenges with

focused and creative approach. Highly effective at

problem solving and decision making.

Motivated Linux System Administrator with proven

knowledge in various open-source operating systems

and applications.

Determined to deliver best technical solutions to

meet functional and business requirements. Flexible

with positive work attitude focused on producing

results under tight deadlines.

Contact

Address

Asdalvej 1, 9800 Hjoerring

Phone

+45 22646901

E-mail

carsten@testholm.it

WWW

https://www.testholm.it

Work History

Senior Infrastructure Specialist

Freelance Consultant, Denmark

 Collaborated with IT department to develop

infrastructure build-out strategy and outline

project scope.

 Supported IT operations for corporate

headquarters and nationwide locations.

 Implemented, developed and tested installation

and update of file servers, print servers and

application servers.

 Made recommendations regarding information

technology infrastructure overhauls.

 Enhanced availability of infrastructure through

enterprise-wide planning, thorough testing,

efficient implementation and comprehensive

support.

 Analyzed complex project server issues and

worked on large enterprise and business-critical

applications.

 Resolved issues and escalated problems with

knowledgeable support and quality service.

Infrastructure Specialist - Application

Operation

Kyndryl Danmark ApS, Aalborg, Nordjylland

 Assisted customers in identifying issues and

explained solutions to restore service and

functionality.

 Patched software and installed new versions to

eliminate security problems and protect data.

 Created support documentation that enabled

user community to extend skills, leverage system

features and find resolutions to questions without

intervention from support team.

 Responded to support requests from end users

Skills

Hardware and software

maintenance

Very Good

Service and application

delivery

Excellent

Infrastructure planning

Very Good

System upgrades

Excellent

Program installations

Very Good

Technical Analysis

Very Good

Linux

Very Good

Server Management

Excellent

Servers expertise

Excellent

2022-04 -

Current

2021-09 -

2022-03

and patiently walked individuals through basic

troubleshooting tasks.

 Explained technical information in clear terms to

non-technical individuals to promote better

understanding.

 Assessed system hardware and software and

suggested modifications to reduce lag time and

improve overall speed.

Infrastructure Specialist - Application

Operation

IBM Danmark ApS, Aalborg, Nordjylland

 Resolved problems, improved operations and

provided exceptional service.

 Resolved system test and validation problems to

provide normal program functioning.

 Maintained classified network infrastructure and

connectivity for each site.

 Worked closely with management teams to plan,

develop, coordinate and execute technical

strategies aligned to client's vision, mission and

purpose.

Application Operation

KMD A/S, Aalborg, Nordjylland

 Resolved problems, improved operations and

provided exceptional service.

 Demonstrated respect, friendliness and willingness

to help wherever needed.

 Developed and implemented performance

improvement strategies and plans to promote

continuous improvement.

 Quickly learned new skills and applied them to

daily tasks, improving efficiency and productivity.

 Worked flexible hours; night, weekend, and

holiday shifts.

 Responded to support requests from end users

and patiently walked individuals through basic

troubleshooting tasks.

Cloud services

Good

Scripting skills

Good

Teamwork and

Collaboration

Excellent

Planning and

Coordination

Very Good

2018-10 -

2021-09

2013-04 -

2018-09

 Analyzed and maintained system and application

performance.

IT Systems Administrator

zentuvo Danmark ApS, Hjørring, Nordjylland

 Created patches and solutions to fix bugs in

existing applications.

 Maintained flexible schedule and responded to

after-hours and weekend emergencies.

 Diagnosed and executed resolution for network

and server issues.

 Implemented, developed and tested installation

and update of file servers, print servers and

application servers.

 Identified computer hardware and network

system issues, performing troubleshooting

techniques for remediation.

Software

Microsoft Windows Server

Very Good

Red Hat Enterprise Linux

Very Good

Vmware Administration

Good

Citrix Virtual Apps and

Desktops

Good

Microsoft Dynamics NAV

Good

Microsoft Active Directory

Very Good

2009-02 -

2013-03

Education

High School Diploma

Aalborg Techinal Collage - Aalborg

High School Diploma

Stidsholt Junior High School - Saeby

2000-08 -

2003-06

1990-08 -

1992-06